# Asha Sharma Spends Part of Every Month Working Xbox Support Tickets

For a few hours each month, the executive in charge of Xbox sits down and works through customer support tickets. Not a simulation. Not a listening tour with a camera crew. Real tickets — the ones you file when your account gets locked or your download stalls at 97%. The detail surfaced in a new Wal

| Fact | Value |
| --- | --- |
| Published | 16 September 2026 |

Source: https://egamers.io/asha-sharma-spends-part-of-every-month-working-xbox-support-tickets/