Please make sure you read our policies regarding our Store. All products are subject to the following terms.
Here are our estimated shipping delivery times:
- USA: 5-8 business days
- Canada: 6-12 business days
- World: 10-20 business days
Your order will be sent out on average within 5 days of ordering.
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we’d be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at [gg(a)egamers.io] making sure you quote your order number. We’ll see what can be done.
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within 5 days!
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out. If you’d like a different size, get in touch with us at gg(a)egamers.io and we’ll let you know what your next steps are.
In case you are not satisfied with the product or you changed your mind and you would like a refund, you must first contact us at gg(a)egamers.io within 5 days of the product arrival. You will be asked to send back the product (postal cost is on you) and return to us the Authenticity token. If for any reason you are not able to send us back the Authenticity token, we won’t be able to issue any kind of refund.
We will use your information to fulfill your order and only. By registering on our website you agree that your email will be used for marketing purposes.
We will not disclosure your details, or your email to third-party services. We respect your privacy.